Robert was great. Thorough system check, filter change, checked everything thoroughly. Very polite and professional. Southern Air has a wonderful group working for them!
Downstairs HVAC cooling quit working on Saturday around noon.The tech arrived around 3:00 p.m., quickly resolved the problem,and made improvements to the drainage system to prevent future occurrences.The office staff kept us well informed.
Jamar Witt was our tech. He was courteous and professional, and answered questions in detail. Jamar diagnosed and repaired the issue very quickly. He was here about an hour and fifteen minutes. Overall, I'm very pleased with his work and would recommend Southern Air to anyone needing HVAC work.
We had an issue with our new unit and when I got home and realized it was not working I called them at 4:55pm and they sent someone that night about an hour later to look at it and get it working until the new part comes ( all no charge bc it’s under warranty)
Southern Air is an awesome company! They are professional, great prices, and quick to show up for emergencies. Robert has been my service tech several times and he is fantabulous! He is courteous, professional, and very efficient. You can't go wrong using Southern Air! And ask for Robert to be your service tech for prompt professional service.
Excellent, He does a wonderful job with great work ethics and very professional. I can't say enough, this is the 3rd time he came and I don't want anyone but him🌸
We have been using Southern Air for years and have always been very satisfied with their service. They are punctual and polite and always take the time to carefully explain any issues or potential problems.
Our first experience having Southern Air service was due to A/C unit going down.Contact person at the office, I believe Gabby, was courteous and mentioned they had a technician available late morning on same day. We received a text with Justin's pic attached to say he would be in.Unbelievable, he was here within 3 hours. Justin is very knowledgeable with his work. He kept us informed of what he was doing. He's courteous and respectful to speak with. He's a great asset to the company.They've gained an additional satisfied customer. Unfortunately, the previous company we were with, about 11 years, could not respond to our needs or apparently cared. We will share our experience with Southern Air with our neighbors and church family.Thank you Southern Air and Justin!Bob & JudyToday's visit..2/21/245 Star technician with Southern Air. Justin is well informed and knowledgeable with his delivery of quality service. He is a man of integrity. Thank you Southern Air for offering quality technicians to the community.Bob & Judy
Robert is awesome. He is always professional, friendly and very helpful. Southern Air is a great company. They always send someone promptly and are always friendly.
My tech, Justin Coates is awesome! It doesn’t matter what questions I ask he explains them so I can understand. He is very knowledgeable and very helpful.
It's great to get a text with a photo of the technician who is dispatched to my house. They're always very clean - if I didn't have cameras, I'd never know they had been there. Very friendly and professional!
When the AC technician with Southern Air came into my home to service my airhandler,he put on covers for his shoes to prevent dirt from coming into my house. Never had anyone do that before. Justin was very professional in servicing my unit.Thank you
First experience with Southern Air was fantastic, Justin did all he could with our old unit to get us through on a Sunday too. Then Dustin came the next day and provided me with all the details of a new unit, with options. He made the experience of my purchase painless, while maintaining EXCELLENT Customer Service!! Truly hard to find. Every detail was explained and easy to understand thank you Southern Air I will be a customer for life.
Justin came to perform routine maintenance on our house AC unit and our Daikin unit. He was early, friendly and professional. He worked quickly and efficiently. Southern Air has been wonderful to work with and I would recommend them to anyone who his looking for a new air conditioning service. Thanks Justin!
I would highly recommend anyone in need of this service to call up Southern Air ! This whole process was fast, easy, and everyone we had the pleasure of dealing with were very friendly and treated us like family. I highly recommend that Jeremy P. Our sales representative receive a raise as well as a promotion. I highly recommend that the crew that installed our new heat pump unit receive a raise and promotion. Thank you Southern Air!
Very polite and knowledgeable of what he’s doing explaining everything to the maintenance and labor and providing us with the paperwork of extending our labor and maintenance worksheet and explaining what we should do great man
Very knowledgeable and honest. I didn’t know I had maintenance agreement already paid for and was going to pay. He instructed me I was under a Maintanance agreement and owed nothing…nice surprise!
Very polite gentleman and very thorough. Explained everything. Great business. Did regular maintenance I can always count on southern air. Robert was very very polite
Today’s hero is Jamar Witt who works for Southern Air. He is a true professional and kind HVAC technician. He went above and beyond to diagnose why my mom’s heat was barely working.He and his partner Richey impeccably cleaned the five units. They also cleaned up after themselves when they were all done.The final price was about $1,300 cheaper than a North Florida HVAC company quoted. This overpriced HVAC company in Jacksonville also misdiagnosed what was wrong with the HVAC system.Jamar went way above in helping us have working heat in the house, today.We switched our services to Southern Air today because honesty and great service always matters.
Robert was punctual as always and answered my questions regarding our unit. After he finished our annual maintenance service, he provided a checklist of completed services and informed me of our next maintenance service. Southern Air is a wonderful company and we are so happy that we chose them to install and service our HVAC