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Proudly keeping you comfortable since 1980

Palatka’s Finest HVAC Service Company!

Shield your comfort! Call (386) 766-5136 for quick, same-day service!

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Services That You Can Count On!

Heating & Air Conditioning Services in Palatka, FL

At Southern Air, we’re dedicated to keeping your home perfectly comfortable with expert HVAC repair and full replacement services. Serving Palatka and beyond, our team ensures your system runs smoothly, no matter the season. Trust the pros who care!. 

3 men in different generations smiling at the camera

About Us

Generations of Service: The Southern Air Story

In 1980, driven by a deep passion for their craft and a love for the community, our father and grandfather set out on a mission to create something special. With dedication, hard work, and a vision to offer exceptional air conditioning and heating services, they founded Southern Air.

For over 43 years, their legacy of excellence has grown, standing strong as a symbol of determination, quality, and family values. Today, we proudly continue their journey, committed to keeping our community comfortable—one home at a time.

When you choose Southern Air, you can always expect:

  • 5-star customer service everytime

  • Special promotions and discounts on service

  • Flexible financing options

Our family is ready to serve you! Give us a call today at (386) 222-1342 to schedule your service.

About Our Company

Customer Reviews

Southern Air Serving Its Esteemed Clients With Full Dedication

Your neighbors are admiring our team’s professionalism, accuracy, and fast responses!

Sue C.
2 days ago
Knowledgeable. Easy to ask questions and get answers that make sense. Thanks Jason
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Lisa W.
2 days ago
My technician for Southern air in Palatka was Jamar, he did maintenance of our AC system. Jamar did a great job! He texted me and told me he was on his way, he was on time and got the job done within 1 hour. He explained to me what was done and also gave me suggestions for our unit. Jamar was kind and personable.
Response from the owner:Lisa, thank you for taking the time to share this. I’m glad Jamar kept you in the loop, arrived on time, and finished the maintenance quickly while explaining what he did and offering helpful suggestions. We really appreciate your kind words about his professionalism and friendliness.
keith I.
3 days ago
Excellent service
Response from the owner:Keith, thank you for the 5-star review and for choosing Southern Air. I’m glad you had an excellent experience with our service, and we appreciate you taking the time to share it.
David H.
3 days ago
I want to thank Southern Air for their prompt service and attention to detail. Everyone involved were professional and knowledgeable, and answered any and all questions we had.
Response from the owner:Thank you, David, for taking the time to share this. I’m glad our team could respond quickly, pay attention to the details, and answer all your questions while keeping things professional throughout. We appreciate you choosing Southern Air.
Larry R.
4 days ago
Very polite and professional.
Response from the owner:Thank you, Larry—I'm glad our team made a good impression with polite, professional service. We appreciate you choosing Southern Air and taking a moment to share this.
Chris R.
4 days ago
Air ducts cleaned 2nd time in 7 yrs first time using southern air.
This week they came back for regular maintenance..I needed a part replaced Dylan explained what the issue was and recommended a repair..
So grateful I made the switch...
Response from the owner:Thank you so much for choosing us for your HVAC! We’re glad to hear our technician was thorough and we look forward to serving you again.
Michael
6 days ago
Tech was very professional and courteous.. and answered all my questions
Response from the owner:Thank you! We're happy to hear your tech was professional, courteous, and informative. That’s the level of service we strive for every time!
Andrew R Stroman, J.
1 week ago
Jason always does an outstanding and amazing job.
Response from the owner:Thank you so much for your 5 Star review!
Miriam C.
1 week ago
Outstanding job.
Response from the owner:Thank you Stanley for the kind words and the opportunity to serve you!
Crystal O.
1 week ago
Lake was very polite and professional. He found a board that needed to be replaced that was under warranty and di so quickly. Southern Air Comfort Plus is well worth the money.
Response from the owner:Thank you Crystal we appreciate you!
Penny L.
1 week ago
My last post was a review about Dylan. This time it’s with Albert. Albert came to do my bi annual service. He was efficient and friendly. He made some suggestions to keep pests and leaves out of my unit and went out to measure the size of my unit for me. Great experience with Southern Air as usual. Thank you!
Response from the owner:Thank you, Penny! I'm glad you had such a positive experience with Dylan and found our service thorough. Your feedback means a lot to us!
Clay S.
1 week ago
Damar was awesome as always, very knowledgeable and professional. He’s a credit to your company. He’s the most thorough of any technician to visit our home.
Very polite and informative.
Response from the owner:Thank you for sharing your experience. Jamar’s knowledge, professionalism, and thoroughness are qualities we value, and it’s great to know they make such a difference in your home.
Kathleen R.
1 week ago
Came out on a Sunday afternoon, was very professional --explained everything well.
Response from the owner:Thank you so much, Kathleen! We're glad to hear that you appreciated our team's professionalism and clear explanations, especially on a Sunday afternoon. Your satisfaction is important to us!
Charleen M.
1 week ago
Lavarus was ahead of schedule. He was courteous and professional. However, I feel the office failed to let him know that our unit was in the attic and he needed at least a short ladder to access the unit. We had to rig a way for him to get to the unit, but he adapted well.
Response from the owner:Charleen, thank you for the 5-star review and for noting that Lavarus arrived early and handled the job with courtesy and professionalism. I’m sorry our office didn’t communicate that your unit is in the attic and that you had to improvise access—this is on us, and we’ll do a better job confirming details like ladder needs ahead of time.
Nique O.
1 week ago
Lake was very helpful and informative as well as friendly and efficient.
Response from the owner:Thank you, Nique, for taking the time to leave this review. I’m glad Lake was helpful and informative, and that he made the visit friendly and efficient.
Patricia M.
1 week ago
I have used this company about 6 years. Great service. Maintenance service is great. Always on time.
Response from the owner:Thank you, Patricia, for sticking with Southern Air over the years. I’m glad to hear you’ve consistently received great service, especially with maintenance, and that our team is always on time.
Doug C.
1 week ago
Very professional & courteous. Efficient service.
Response from the owner:Thank you, Doug! I'm delighted to hear that our team's professionalism and courteous service made a positive impression. Efficiency is a core principle for us, and your feedback is truly appreciated.
Nick M.
2 weeks ago
Best hvac company to ever do it. Great management, great employees, great services.
Response from the owner:Nick, thank you for the kind words. I’m glad you had a great experience with our team and management, and that the service delivered what you expected. We appreciate you choosing Southern Air.
Timothy H.
2 weeks ago
Always professional and courteous
Response from the owner:Thank you Timothy for trusting us with your comfort needs!
Bonnie C.
2 weeks ago
Performed work in neat professional manner.also checked items not done previously.
Response from the owner:Bonnie thank you for the great review and for choosing Southern Air!
Stephen H.
2 weeks ago
Robert did a great job locating the problem and resolving the issue.
Response from the owner:Thank you so much for taking the time to leave us a positive rating!
Fire F.
2 weeks ago
Great experience!
Response from the owner:Thank you for the kind words—glad to hear you had a great experience with Southern Air. We appreciate you choosing us for your HVAC needs and look forward to helping again if anything comes up.
Thomas C.
2 weeks ago
Randy is very knowledgeable, curious and friendly.
Response from the owner:Thanks so much, Thomas, for the great rating! It means a lot to us that you took the time to recognize our efforts at Southern Air. We look forward to helping you again with any future HVAC needs!
Scott B.
2 weeks ago
Albert performed maintenance on our systems. He was very knowledgeable and personable. He did a great job.
Response from the owner:Thanks for sharing! It’s great to know our team is making an impact and providing service you can count on.
Kim B.
2 weeks ago
Nothing but great things to say! From the answering service, Brandi and our technician Mr. Witt everyone was polite, nice and helpful. I couldn't be more pleased! Thank you for your quick response and getting my house cooled again.
Response from the owner:Thank you for taking the time to share your review with us!
Dennis V.
3 weeks ago
Jason did an excellent job. Awesome Technician.
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Bryon K Evans S.
3 weeks ago
Awesome Technicians. Knowledgeable & Thorough Service
Response from the owner:Thank you so much for the great review, Bryon! I'm glad to hear that our technicians provided knowledgeable and thorough service for your HVAC needs. We appreciate your feedback and look forward to serving you again.
Larry D.
3 weeks ago
SUPER! Make sure you ALWAYS send HIM!
Response from the owner:Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic experience, and we look forward to providing you with great service again.
cathy D.
3 weeks ago
He was courteous and friendly.
Response from the owner:Hi Cathy!
Thank you so much for taking the time to leave us a positive rating!
Jeremy H.
3 weeks ago
Great service
Response from the owner:Thank you, Jeremy! We appreciate your kind words and are glad you had a great experience with our service. We look forward to assisting you again in the future.
Rachel L.
3 weeks ago
Randy has done an excellent job for me. Thank you!
Response from the owner:Rachel, thank you for taking the time to share this. I’m glad Randy did an excellent job and took good care of you. We really appreciate your support.
Margie S.
3 weeks ago
I was out of town when I learned my AC had died. Southern Air worked with me to get me going again in just two days. New AC installed, super pleasant and understanding folks to deal with, and bonus is it is sooo quiet 🙂
Response from the owner:Margie, thank you for taking the time to share this. I’m glad our team could coordinate everything while you were out of town and get your new AC installed within two days, and it means a lot to hear everyone was pleasant and understanding. Even better that you’re enjoying how quiet the new system is.
David W.
3 weeks ago
GREAT VERY PROFESSIONAL
Response from the owner:David, thank you for the 5-star review. We appreciate you noting how professional the team was, and we’re glad we could help with your HVAC needs.
Jen C.
3 weeks ago
It was the 2nd of 2 yearly check ups
He was very thorough checking everything replaced filter (not a regular filter) 1 price for the year including 1 filter
I apparently miss understood thought 2 filters was included he changed it anyway 0$ it was bad since I was 3mo. behind for check up.
That meant alot to me
Response from the owner:Thank you, Jen—I'm glad our technician was thorough with your second annual checkup and made sure everything was in good shape. I appreciate you sharing what happened with the filter, and I’m happy we could take care of it for you even with the mix-up.
Raymond S.
3 weeks ago
Southern Air technician was great. Came on time and found the problem. He provided me with options and got my A/C unit working.
Response from the owner:Thanks, Raymond—really glad our technician arrived on time, diagnosed the issue quickly, and walked you through your options. We appreciate you choosing Southern Air, and it’s great to hear your A/C is back up and running.
Holli W.
4 weeks ago
Justin is amazing! He goes the extra mile, above and beyond satisfied! Ty!
Response from the owner:Thank you, Holli, for the 5-star rating. We really appreciate you choosing Southern Air, and we’ll be here whenever you need help with your HVAC.
Karen H.
4 weeks ago
Albert is very knowledgeable and professional. His customer service skills are excellent. I had quite a few questions concerning how to set my Honeywell thermostat and he was very patient and thorough in teaching me how it functions.
Response from the owner:We’re so happy to hear Damon did a great job! Thank you for letting us know about your experience.
Elaine R.
4 weeks ago
Justin is efficient, very quick to complete the work and professional. He's an asset to Southern Air
Response from the owner:We appreciate your feedback. Thank you for the review!
Terry K.
4 weeks ago
Very thorough maintenance visit. Explained everything very clearly.
Response from the owner:Thank you for your feedback! We’re glad to hear our technician provided a thorough visit and clear explanations. We appreciate your trust in Southern Air!
Roger L.
4 weeks ago
Great communication, Jason worked fast but took no shortcuts. I was very happy with today’s service.

Bought a new Heat Pump, had a minor thermostat issue and Justin showed up a couple hours after I called on Saturday morning. Problem solved, great people to do business with.
Response from the owner:Roger, thank you for the kind review. I’m glad Jason kept you informed throughout the visit and got everything taken care of quickly while still doing it the right way. We appreciate you choosing Southern Air.
Sue C.
2 days ago
Knowledgeable. Easy to ask questions and get answers that make sense. Thanks Jason
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Lisa W.
2 days ago
My technician for Southern air in Palatka was Jamar, he did maintenance of our AC system. Jamar did a great job! He texted me and told me he was on his way, he was on time and got the job done within 1 hour. He explained to me what was done and also gave me suggestions for our unit. Jamar was kind and personable.
Response from the owner:Lisa, thank you for taking the time to share this. I’m glad Jamar kept you in the loop, arrived on time, and finished the maintenance quickly while explaining what he did and offering helpful suggestions. We really appreciate your kind words about his professionalism and friendliness.
keith I.
3 days ago
Excellent service
Response from the owner:Keith, thank you for the 5-star review and for choosing Southern Air. I’m glad you had an excellent experience with our service, and we appreciate you taking the time to share it.
David H.
3 days ago
I want to thank Southern Air for their prompt service and attention to detail. Everyone involved were professional and knowledgeable, and answered any and all questions we had.
Response from the owner:Thank you, David, for taking the time to share this. I’m glad our team could respond quickly, pay attention to the details, and answer all your questions while keeping things professional throughout. We appreciate you choosing Southern Air.
Larry R.
4 days ago
Very polite and professional.
Response from the owner:Thank you, Larry—I'm glad our team made a good impression with polite, professional service. We appreciate you choosing Southern Air and taking a moment to share this.
Chris R.
4 days ago
Air ducts cleaned 2nd time in 7 yrs first time using southern air.
This week they came back for regular maintenance..I needed a part replaced Dylan explained what the issue was and recommended a repair..
So grateful I made the switch...
Response from the owner:Thank you so much for choosing us for your HVAC! We’re glad to hear our technician was thorough and we look forward to serving you again.
Michael
6 days ago
Tech was very professional and courteous.. and answered all my questions
Response from the owner:Thank you! We're happy to hear your tech was professional, courteous, and informative. That’s the level of service we strive for every time!
Andrew R Stroman, J.
1 week ago
Jason always does an outstanding and amazing job.
Response from the owner:Thank you so much for your 5 Star review!
Miriam C.
1 week ago
Outstanding job.
Response from the owner:Thank you Stanley for the kind words and the opportunity to serve you!
Crystal O.
1 week ago
Lake was very polite and professional. He found a board that needed to be replaced that was under warranty and di so quickly. Southern Air Comfort Plus is well worth the money.
Response from the owner:Thank you Crystal we appreciate you!
Penny L.
1 week ago
My last post was a review about Dylan. This time it’s with Albert. Albert came to do my bi annual service. He was efficient and friendly. He made some suggestions to keep pests and leaves out of my unit and went out to measure the size of my unit for me. Great experience with Southern Air as usual. Thank you!
Response from the owner:Thank you, Penny! I'm glad you had such a positive experience with Dylan and found our service thorough. Your feedback means a lot to us!
Clay S.
1 week ago
Damar was awesome as always, very knowledgeable and professional. He’s a credit to your company. He’s the most thorough of any technician to visit our home.
Very polite and informative.
Response from the owner:Thank you for sharing your experience. Jamar’s knowledge, professionalism, and thoroughness are qualities we value, and it’s great to know they make such a difference in your home.
Kathleen R.
1 week ago
Came out on a Sunday afternoon, was very professional --explained everything well.
Response from the owner:Thank you so much, Kathleen! We're glad to hear that you appreciated our team's professionalism and clear explanations, especially on a Sunday afternoon. Your satisfaction is important to us!
Charleen M.
1 week ago
Lavarus was ahead of schedule. He was courteous and professional. However, I feel the office failed to let him know that our unit was in the attic and he needed at least a short ladder to access the unit. We had to rig a way for him to get to the unit, but he adapted well.
Response from the owner:Charleen, thank you for the 5-star review and for noting that Lavarus arrived early and handled the job with courtesy and professionalism. I’m sorry our office didn’t communicate that your unit is in the attic and that you had to improvise access—this is on us, and we’ll do a better job confirming details like ladder needs ahead of time.
Nique O.
1 week ago
Lake was very helpful and informative as well as friendly and efficient.
Response from the owner:Thank you, Nique, for taking the time to leave this review. I’m glad Lake was helpful and informative, and that he made the visit friendly and efficient.
Patricia M.
1 week ago
I have used this company about 6 years. Great service. Maintenance service is great. Always on time.
Response from the owner:Thank you, Patricia, for sticking with Southern Air over the years. I’m glad to hear you’ve consistently received great service, especially with maintenance, and that our team is always on time.
Doug C.
1 week ago
Very professional & courteous. Efficient service.
Response from the owner:Thank you, Doug! I'm delighted to hear that our team's professionalism and courteous service made a positive impression. Efficiency is a core principle for us, and your feedback is truly appreciated.
Nick M.
2 weeks ago
Best hvac company to ever do it. Great management, great employees, great services.
Response from the owner:Nick, thank you for the kind words. I’m glad you had a great experience with our team and management, and that the service delivered what you expected. We appreciate you choosing Southern Air.
Timothy H.
2 weeks ago
Always professional and courteous
Response from the owner:Thank you Timothy for trusting us with your comfort needs!
Bonnie C.
2 weeks ago
Performed work in neat professional manner.also checked items not done previously.
Response from the owner:Bonnie thank you for the great review and for choosing Southern Air!
Stephen H.
2 weeks ago
Robert did a great job locating the problem and resolving the issue.
Response from the owner:Thank you so much for taking the time to leave us a positive rating!
Fire F.
2 weeks ago
Great experience!
Response from the owner:Thank you for the kind words—glad to hear you had a great experience with Southern Air. We appreciate you choosing us for your HVAC needs and look forward to helping again if anything comes up.
Thomas C.
2 weeks ago
Randy is very knowledgeable, curious and friendly.
Response from the owner:Thanks so much, Thomas, for the great rating! It means a lot to us that you took the time to recognize our efforts at Southern Air. We look forward to helping you again with any future HVAC needs!
Scott B.
2 weeks ago
Albert performed maintenance on our systems. He was very knowledgeable and personable. He did a great job.
Response from the owner:Thanks for sharing! It’s great to know our team is making an impact and providing service you can count on.
Kim B.
2 weeks ago
Nothing but great things to say! From the answering service, Brandi and our technician Mr. Witt everyone was polite, nice and helpful. I couldn't be more pleased! Thank you for your quick response and getting my house cooled again.
Response from the owner:Thank you for taking the time to share your review with us!
Dennis V.
3 weeks ago
Jason did an excellent job. Awesome Technician.
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Bryon K Evans S.
3 weeks ago
Awesome Technicians. Knowledgeable & Thorough Service
Response from the owner:Thank you so much for the great review, Bryon! I'm glad to hear that our technicians provided knowledgeable and thorough service for your HVAC needs. We appreciate your feedback and look forward to serving you again.
Larry D.
3 weeks ago
SUPER! Make sure you ALWAYS send HIM!
Response from the owner:Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic experience, and we look forward to providing you with great service again.
cathy D.
3 weeks ago
He was courteous and friendly.
Response from the owner:Hi Cathy!
Thank you so much for taking the time to leave us a positive rating!
Jeremy H.
3 weeks ago
Great service
Response from the owner:Thank you, Jeremy! We appreciate your kind words and are glad you had a great experience with our service. We look forward to assisting you again in the future.
Rachel L.
3 weeks ago
Randy has done an excellent job for me. Thank you!
Response from the owner:Rachel, thank you for taking the time to share this. I’m glad Randy did an excellent job and took good care of you. We really appreciate your support.
Margie S.
3 weeks ago
I was out of town when I learned my AC had died. Southern Air worked with me to get me going again in just two days. New AC installed, super pleasant and understanding folks to deal with, and bonus is it is sooo quiet 🙂
Response from the owner:Margie, thank you for taking the time to share this. I’m glad our team could coordinate everything while you were out of town and get your new AC installed within two days, and it means a lot to hear everyone was pleasant and understanding. Even better that you’re enjoying how quiet the new system is.
David W.
3 weeks ago
GREAT VERY PROFESSIONAL
Response from the owner:David, thank you for the 5-star review. We appreciate you noting how professional the team was, and we’re glad we could help with your HVAC needs.
Jen C.
3 weeks ago
It was the 2nd of 2 yearly check ups
He was very thorough checking everything replaced filter (not a regular filter) 1 price for the year including 1 filter
I apparently miss understood thought 2 filters was included he changed it anyway 0$ it was bad since I was 3mo. behind for check up.
That meant alot to me
Response from the owner:Thank you, Jen—I'm glad our technician was thorough with your second annual checkup and made sure everything was in good shape. I appreciate you sharing what happened with the filter, and I’m happy we could take care of it for you even with the mix-up.
Raymond S.
3 weeks ago
Southern Air technician was great. Came on time and found the problem. He provided me with options and got my A/C unit working.
Response from the owner:Thanks, Raymond—really glad our technician arrived on time, diagnosed the issue quickly, and walked you through your options. We appreciate you choosing Southern Air, and it’s great to hear your A/C is back up and running.
Holli W.
4 weeks ago
Justin is amazing! He goes the extra mile, above and beyond satisfied! Ty!
Response from the owner:Thank you, Holli, for the 5-star rating. We really appreciate you choosing Southern Air, and we’ll be here whenever you need help with your HVAC.
Karen H.
4 weeks ago
Albert is very knowledgeable and professional. His customer service skills are excellent. I had quite a few questions concerning how to set my Honeywell thermostat and he was very patient and thorough in teaching me how it functions.
Response from the owner:We’re so happy to hear Damon did a great job! Thank you for letting us know about your experience.
Elaine R.
4 weeks ago
Justin is efficient, very quick to complete the work and professional. He's an asset to Southern Air
Response from the owner:We appreciate your feedback. Thank you for the review!
Terry K.
4 weeks ago
Very thorough maintenance visit. Explained everything very clearly.
Response from the owner:Thank you for your feedback! We’re glad to hear our technician provided a thorough visit and clear explanations. We appreciate your trust in Southern Air!
Roger L.
4 weeks ago
Great communication, Jason worked fast but took no shortcuts. I was very happy with today’s service.

Bought a new Heat Pump, had a minor thermostat issue and Justin showed up a couple hours after I called on Saturday morning. Problem solved, great people to do business with.
Response from the owner:Roger, thank you for the kind review. I’m glad Jason kept you informed throughout the visit and got everything taken care of quickly while still doing it the right way. We appreciate you choosing Southern Air.
Look For The Shield!

A household name for HVAC services in Palatka Since 1980

Southern Air is your go-to source for professional HVAC services in Palatka, Florida. From air conditioning installations to expert repairs and full system replacements, we’ve got you covered. Our Florida-certified HVAC specialists are here to handle all your cooling and heating needs.

Whether it’s time for a new system or you just need a few upgrades or repairs, trust us for top-notch work, efficient air conditioning service, and affordable rates. We pride ourselves on exceeding industry standards and ensuring every job meets local and state building codes.

Ring us at (386) 766-5136 for free on-site system replacement estimates. Let us help you stay comfortable year-round!

Preventative HVAC Maintenance

Sign up for priority service with Comfort Club!

Welcome to Southern Air, where your home comfort and peace of mind are our top priorities. We’ve created a personalized maintenance plan to keep your home safe, comfortable, and worry-free year-round.

With four flexible plan options, each offering top-tier services, there’s a perfect fit for everyone.

As a comfort club member, you’ll enjoy:

  • Priority service

  • Semi-annual tune-ups

  • 15% repair discount

Finding the perfect plan for you has never been easier! Join us today and experience worry-free living like never before.

Join The Club

Specials & Promotions

Save on your next service

$50 OFF ANY AC REPAIR

Cannot be combined with other offers or discount and does not apply to diagnostic fee.

Offer Expires 04/30/26

Customer Tune-Up Special

Just $69 per system Includes 6-month coverage

If anything goes wrong, we’ll cover the repair or double your money back.

Offer Expires 04/30/26

FREE QUOTE OR 2ND OPINION

ON AC SYSTEM REPLACEMENTS

Does not include repair second opinions.

Offer Expires 04/30/26

Sue C.
2 days ago
Knowledgeable. Easy to ask questions and get answers that make sense. Thanks Jason
Response from the owner:Thank you so much for taking the time to leave us a 5 star review!
Lisa W.
2 days ago
My technician for Southern air in Palatka was Jamar, he did maintenance of our AC system. Jamar did a great job! He texted me and told me he was on his way, he was on time and got the job done within 1 hour. He explained to me what was done and also gave me suggestions for our unit. Jamar was kind and personable.
Response from the owner:Lisa, thank you for taking the time to share this. I’m glad Jamar kept you in the loop, arrived on time, and finished the maintenance quickly while explaining what he did and offering helpful suggestions. We really appreciate your kind words about his professionalism and friendliness.
keith I.
3 days ago
Excellent service
Response from the owner:Keith, thank you for the 5-star review and for choosing Southern Air. I’m glad you had an excellent experience with our service, and we appreciate you taking the time to share it.
David H.
3 days ago
I want to thank Southern Air for their prompt service and attention to detail. Everyone involved were professional and knowledgeable, and answered any and all questions we had.
Response from the owner:Thank you, David, for taking the time to share this. I’m glad our team could respond quickly, pay attention to the details, and answer all your questions while keeping things professional throughout. We appreciate you choosing Southern Air.
Larry R.
4 days ago
Very polite and professional.
Response from the owner:Thank you, Larry—I'm glad our team made a good impression with polite, professional service. We appreciate you choosing Southern Air and taking a moment to share this.
Chris R.
4 days ago
Air ducts cleaned 2nd time in 7 yrs first time using southern air.
This week they came back for regular maintenance..I needed a part replaced Dylan explained what the issue was and recommended a repair..
So grateful I made the switch...
Response from the owner:Thank you so much for choosing us for your HVAC! We’re glad to hear our technician was thorough and we look forward to serving you again.
Michael
6 days ago
Tech was very professional and courteous.. and answered all my questions
Response from the owner:Thank you! We're happy to hear your tech was professional, courteous, and informative. That’s the level of service we strive for every time!
Andrew R Stroman, J.
1 week ago
Jason always does an outstanding and amazing job.
Response from the owner:Thank you so much for your 5 Star review!
Miriam C.
1 week ago
Outstanding job.
Response from the owner:Thank you Stanley for the kind words and the opportunity to serve you!
Crystal O.
1 week ago
Lake was very polite and professional. He found a board that needed to be replaced that was under warranty and di so quickly. Southern Air Comfort Plus is well worth the money.
Response from the owner:Thank you Crystal we appreciate you!
Penny L.
1 week ago
My last post was a review about Dylan. This time it’s with Albert. Albert came to do my bi annual service. He was efficient and friendly. He made some suggestions to keep pests and leaves out of my unit and went out to measure the size of my unit for me. Great experience with Southern Air as usual. Thank you!
Response from the owner:Thank you, Penny! I'm glad you had such a positive experience with Dylan and found our service thorough. Your feedback means a lot to us!
Clay S.
1 week ago
Damar was awesome as always, very knowledgeable and professional. He’s a credit to your company. He’s the most thorough of any technician to visit our home.
Very polite and informative.
Response from the owner:Thank you for sharing your experience. Jamar’s knowledge, professionalism, and thoroughness are qualities we value, and it’s great to know they make such a difference in your home.
Kathleen R.
1 week ago
Came out on a Sunday afternoon, was very professional --explained everything well.
Response from the owner:Thank you so much, Kathleen! We're glad to hear that you appreciated our team's professionalism and clear explanations, especially on a Sunday afternoon. Your satisfaction is important to us!
Charleen M.
1 week ago
Lavarus was ahead of schedule. He was courteous and professional. However, I feel the office failed to let him know that our unit was in the attic and he needed at least a short ladder to access the unit. We had to rig a way for him to get to the unit, but he adapted well.
Response from the owner:Charleen, thank you for the 5-star review and for noting that Lavarus arrived early and handled the job with courtesy and professionalism. I’m sorry our office didn’t communicate that your unit is in the attic and that you had to improvise access—this is on us, and we’ll do a better job confirming details like ladder needs ahead of time.
Nique O.
1 week ago
Lake was very helpful and informative as well as friendly and efficient.
Response from the owner:Thank you, Nique, for taking the time to leave this review. I’m glad Lake was helpful and informative, and that he made the visit friendly and efficient.
Patricia M.
1 week ago
I have used this company about 6 years. Great service. Maintenance service is great. Always on time.
Response from the owner:Thank you, Patricia, for sticking with Southern Air over the years. I’m glad to hear you’ve consistently received great service, especially with maintenance, and that our team is always on time.
Doug C.
1 week ago
Very professional & courteous. Efficient service.
Response from the owner:Thank you, Doug! I'm delighted to hear that our team's professionalism and courteous service made a positive impression. Efficiency is a core principle for us, and your feedback is truly appreciated.
Nick M.
2 weeks ago
Best hvac company to ever do it. Great management, great employees, great services.
Response from the owner:Nick, thank you for the kind words. I’m glad you had a great experience with our team and management, and that the service delivered what you expected. We appreciate you choosing Southern Air.
Timothy H.
2 weeks ago
Always professional and courteous
Response from the owner:Thank you Timothy for trusting us with your comfort needs!
Bonnie C.
2 weeks ago
Performed work in neat professional manner.also checked items not done previously.
Response from the owner:Bonnie thank you for the great review and for choosing Southern Air!
Stephen H.
2 weeks ago
Robert did a great job locating the problem and resolving the issue.
Response from the owner:Thank you so much for taking the time to leave us a positive rating!
Fire F.
2 weeks ago
Great experience!
Response from the owner:Thank you for the kind words—glad to hear you had a great experience with Southern Air. We appreciate you choosing us for your HVAC needs and look forward to helping again if anything comes up.
Thomas C.
2 weeks ago
Randy is very knowledgeable, curious and friendly.
Response from the owner:Thanks so much, Thomas, for the great rating! It means a lot to us that you took the time to recognize our efforts at Southern Air. We look forward to helping you again with any future HVAC needs!
Scott B.
2 weeks ago
Albert performed maintenance on our systems. He was very knowledgeable and personable. He did a great job.
Response from the owner:Thanks for sharing! It’s great to know our team is making an impact and providing service you can count on.
Kim B.
2 weeks ago
Nothing but great things to say! From the answering service, Brandi and our technician Mr. Witt everyone was polite, nice and helpful. I couldn't be more pleased! Thank you for your quick response and getting my house cooled again.
Response from the owner:Thank you for taking the time to share your review with us!
Dennis V.
3 weeks ago
Jason did an excellent job. Awesome Technician.
Response from the owner:Dennis, thank you for the 5-star review. I’m glad Jason took great care of you and delivered the kind of service we aim for on every call.
Bryon K Evans S.
3 weeks ago
Awesome Technicians. Knowledgeable & Thorough Service
Response from the owner:Thank you so much for the great review, Bryon! I'm glad to hear that our technicians provided knowledgeable and thorough service for your HVAC needs. We appreciate your feedback and look forward to serving you again.
Larry D.
3 weeks ago
SUPER! Make sure you ALWAYS send HIM!
Response from the owner:Thank you so much for your wonderful review! We're delighted to hear that you had a fantastic experience, and we look forward to providing you with great service again.
cathy D.
3 weeks ago
He was courteous and friendly.
Response from the owner:Hi Cathy!
Thank you so much for taking the time to leave us a positive rating!
Jeremy H.
3 weeks ago
Great service
Response from the owner:Thank you, Jeremy! We appreciate your kind words and are glad you had a great experience with our service. We look forward to assisting you again in the future.
Rachel L.
3 weeks ago
Randy has done an excellent job for me. Thank you!
Response from the owner:Rachel, thank you for taking the time to share this. I’m glad Randy did an excellent job and took good care of you. We really appreciate your support.
Margie S.
3 weeks ago
I was out of town when I learned my AC had died. Southern Air worked with me to get me going again in just two days. New AC installed, super pleasant and understanding folks to deal with, and bonus is it is sooo quiet :)
Response from the owner:Margie, thank you for taking the time to share this. I’m glad our team could coordinate everything while you were out of town and get your new AC installed within two days, and it means a lot to hear everyone was pleasant and understanding. Even better that you’re enjoying how quiet the new system is.
David W.
3 weeks ago
GREAT VERY PROFESSIONAL
Response from the owner:David, thank you for the 5-star review. We appreciate you noting how professional the team was, and we’re glad we could help with your HVAC needs.
Jen C.
3 weeks ago
It was the 2nd of 2 yearly check ups
He was very thorough checking everything replaced filter (not a regular filter) 1 price for the year including 1 filter
I apparently miss understood thought 2 filters was included he changed it anyway 0$ it was bad since I was 3mo. behind for check up.
That meant alot to me
Response from the owner:Thank you, Jen—I'm glad our technician was thorough with your second annual checkup and made sure everything was in good shape. I appreciate you sharing what happened with the filter, and I’m happy we could take care of it for you even with the mix-up.
Raymond S.
3 weeks ago
Southern Air technician was great. Came on time and found the problem. He provided me with options and got my A/C unit working.
Response from the owner:Thanks, Raymond—really glad our technician arrived on time, diagnosed the issue quickly, and walked you through your options. We appreciate you choosing Southern Air, and it’s great to hear your A/C is back up and running.
Holli W.
4 weeks ago
Justin is amazing! He goes the extra mile, above and beyond satisfied! Ty!
Response from the owner:Thank you, Holli, for the 5-star rating. We really appreciate you choosing Southern Air, and we’ll be here whenever you need help with your HVAC.
Karen H.
4 weeks ago
Albert is very knowledgeable and professional. His customer service skills are excellent. I had quite a few questions concerning how to set my Honeywell thermostat and he was very patient and thorough in teaching me how it functions.
Response from the owner:We’re so happy to hear Damon did a great job! Thank you for letting us know about your experience.
Elaine R.
4 weeks ago
Justin is efficient, very quick to complete the work and professional. He's an asset to Southern Air
Response from the owner:We appreciate your feedback. Thank you for the review!
Terry K.
4 weeks ago
Very thorough maintenance visit. Explained everything very clearly.
Response from the owner:Thank you for your feedback! We’re glad to hear our technician provided a thorough visit and clear explanations. We appreciate your trust in Southern Air!
Roger L.
4 weeks ago
Great communication, Jason worked fast but took no shortcuts. I was very happy with today’s service.

Bought a new Heat Pump, had a minor thermostat issue and Justin showed up a couple hours after I called on Saturday morning. Problem solved, great people to do business with.
Response from the owner:Roger, thank you for the kind review. I’m glad Jason kept you informed throughout the visit and got everything taken care of quickly while still doing it the right way. We appreciate you choosing Southern Air.

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